In this policy, we set out details of the delivery methods, duration, and charges that apply to product orders made through our website, email, or any form of Social Media (e.g., Instagram, Whatsapp, Facebook). Ready to order items will be delivered the second day , our partner in the UAE is quiqup and delivery fees will be calculated upon checkout. You must receive your order at the delivery address and provide a signature. Our representative will call you beforehand to arrange the delivery and make sure someone is at home for pick up and signature. Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer Once your order has been placed a tracking number will be sent to your email For handmade to order or customized items please allow us 10 to 15 days for production and delivery. Please email us at info@oria.jewelry for any urgent requests and we will try our best to attend to your inquiry.